Shipping Policy

Thank you for shopping with us!

We aim to deliver your skincare and beauty products safely and on time.

Order Processing

• All orders are processed within 1–2 business days.
• Orders placed on Sundays or public holidays will be processed on the next business day.

Delivery Time

• Pakistan: Delivery usually takes 3–7 business days, depending on your location.

Cash on Delivery (COD)

• We offer Cash on Delivery (COD) across Pakistan.
• Please keep the exact payment ready at the time of delivery.
• Our courier partner will collect the payment when your order is delivered.

Shipping Charges

• Shipping charges are displayed at checkout.
• Free shipping may be available during promotional offers.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email (where available).

Delivery Delays

While we strive to deliver on time, delays may occur due to weather conditions, public holidays, or courier-related issues.

Incorrect Address

Please make sure your shipping address and phone number are correct. We are not responsible for delays caused by incorrect information.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team.
::: hello.novira.uk@gmail.com